Accounts Receivables Associate – Level III

The Accounts Receivables Associate – Level III works with more complex internal and external customers to procure payment of Accounts Receivable balances due. The incumbent performs activities under minimal supervision and takes ownership of complex account management, root cause analysis of late payments, and AR process improvement initiatives.
KEY RESPONSIBILITIES:
• Work with more complex customers to process and follow up on payments
• Prepare statements of accounts for customers
• Answer basic and complex customer inquiries professionally and timeously
• Prepare analysis of accounts and identify trends in payment behaviour
• Conduct root cause analysis of late payments and suggest process improvements
• Prepare and assist in month-end reporting
• Participate in and/or lead projects related to Accounts Receivable improvement
• Compile, consolidate, and conduct basic analysis of accounting and finance information
• Prepare standard journal entries
• Follow up and clear reconciling items; adhere to weekly and monthly submission deadlines
• Assist with Subledger (SL) and General Ledger (GL) month-end close
• Reconcile General Ledger accounts
• Perform ad hoc reporting requests as needed
• Assist in compiling audit packs for year-end
• Perform any other duties as assigned

Education:
• Grade 12 / Senior Certificate or equivalent (essential)
• Diploma or degree in Finance, Accounting, or a related field (advantageous)
Experience:
• Significant relevant work experience in Accounts Receivable, credit control, or a related finance function
• Proven experience managing complex customer accounts with minimal supervision
• Exposure to GL reconciliation and month-end close processes advantageous
• Experience in financial reporting and root cause analysis of payment behaviour
Competencies & Behavioural Attributes:
Core Competencies:
• Action Oriented – Takes on new opportunities and challenges with urgency, energy, and enthusiasm
• Collaborates – Builds partnerships and works effectively with others to meet shared objectives
• Communicates Effectively – Delivers clear multi-mode communications tailored to diverse audiences
• Customer Focus – Builds strong customer relationships and delivers customer-centric solutions
• Drives Results – Consistently achieves results, even under tough circumstances
• Manages Complexity – Makes sense of complex, high-volume, and sometimes contradictory information to solve problems effectively
• Nimble Learning – Actively learns through experimentation, using both successes and failures as learning opportunities
• Values Differences – Recognises the value that different perspectives and cultures bring to an organisation
Technical Competencies:
• Business Partnering – Collaborates with stakeholders and develops partnerships to drive performance aligned to organisational goals and strategies; evaluates the business environment to mitigate risk and capitalise on opportunities
• Financial Internal Controls – Leverages the internal control framework by assessing controls and developing remediation plans to mitigate financial reporting risks and respond to changing business needs